How to write a Customer Service Resume

The process of creating a successful customer service curriculum vitae or (Curriculum Vitae) should highlight your pertinent knowledge and experience. A well-written resume and a strong cover letter, in addition to an impressive LinkedIn profile, can make a big difference in getting an employment. At Sydney Pro Resume Writing, we specialize in providing resume and CV writing services along with cover letter writing services and LinkedIn profile optimization to help one standout from your competitors. In this article, we’ll discuss how to write about customer service in a resume or CV, demonstrate your customer service abilities on a CV or resume, and provide tips on what to write about customer service skills.

How do you describe the quality of service you provide on an application or resume:

In describing your customer service experience, emphasize specific jobs and duties. Utilize action verbs, such as "assisted," "resolved," or "responded," to describe your work. Include any pertinent metrics, like customer satisfaction rates, to prove your effectiveness.

How do you present the skills of customer service on a CV or resume:

Alongside the description of your experience, it’s important to include specific skills that are applicable to customer service. This includes solving problems and communication. Include any relevant certificates or training, such as a customer service class or a certificate from a specific customer support software.

What should I write about in regards to customer service skills:

When writing about customer service skills, focus on the most essential and pertinent skills to the position you’re applying to. For example, if the job involves a lot phone communications, you should highlight your experience and skills in telephone customer service.

What do I do to write about my experience with customer service?

When writing about your experience with your customer service experience, make sure you use specific examples and measure your successes. For instance, instead simply saying "Helped customers with their queries," say "Assisted an average of 50 people per day with their inquiries, resulting in a 95% satisfaction rate."

By following these recommendations and guidelines, you can develop a customer service resume the cover letter, CV, and LinkedIn profile that showcases your relevant experience and skills which makes you a great potential candidate for roles in customer service. Remember it is important to edit and proofread your resume your CV or cover letter prior to making it available for submission. Also, consider soliciting help from an expert at Sydney Pro Resume Writing if you need assistance.