How to present Customer Service on a Resume
When applying for a client service position, it’s crucial to include your experience and skills on your resume. A well-written and professional resume can make huge difference when you apply for the job you’re looking for. In Sydney Pro Resume Writing, we specialize in providing resume writing services to make you stand out from the crowd. In this post, we’ll give you tips on how to convey the level of customer service in your resume.
- Use action verbs. When discussing your customer service experience you should use action verbs like "assisted," "resolved," or "responded." These verbs indicate how you’ve actively engaged in your customer service activities and have achieved results.
- Include specific job duties and responsibilities: Be precise when describing your customer service experience. Instead of using the phrase "worked in customer service," say "managed an entire team of customer service reps and handled complaints from customers."
- Provide metrics: Include relevant metrics such as customer satisfaction ratings to show your contribution. For instance, "increased customer satisfaction by 15% by using effective problem-solving techniques."
- Create a custom resume by tailoring your resume according to the customer service job you’re applying for. Include the relevant skills and experience which are most relevant for the job.
- Proofread and seek professional help Make sure you proofread your resume prior to sending it out to ensure it’s not erroneous. If you require help you can seek help from a professional with Sydney Pro Resume Writing.
By following these tips follow these suggestions to create a customer service resume that effectively highlights your relevant work experience and skills. Be sure to tailor your resume to the job you’re applying for , and make sure you proofread it prior to submitting it. Sydney Pro Resume Writing can also assist with the creation of a strong resume that highlights your abilities and work experience.
