How to describe customer service on a resume
When you are applying for a customer service position, you must be sure to showcase your relevant experience and skills in your resume. A well-written and professional resume can make huge difference when you apply for the job you want. In Sydney Pro Resume Writing, we specialize in writing resumes to ensure that you stand out the rest of the applicants. In this article, we will provide tips on how to present customer service on a resume.
- Use action verbs. When discussing your customer service experience make use of action verbs such as "assisted," "resolved," or "responded." These verbs suggest that you’ve been actively involved in customer service work and have seen results.
- Make sure to include specific job duties and responsibilities: Be precise when describing your customer service experience. Instead of declaring that you "worked in customer service," use the phrase "managed a team of customers service reps and handled customer complaints."
- Give metrics: Include pertinent measures such as satisfaction levels to show the effect of your efforts. For example, "increased customer satisfaction by 15% using efficient methods for problem solving."
- Customize your resume: tailor your resume to fit the customer service position you’re applying for. Highlight the skills and experience that are relevant to the position.
- Check your resume for errors and seek help from a professional: Proofread your resume before submitting it to ensure that it’s error-free. If you need assistance take advice from a professional through Sydney Pro Resume Writing.
With these suggestions that you will be able to craft a customer service resume that effectively highlights your relevant experience and abilities. Keep in mind to modify your resume to fit the specific position you’re applying to and to proofread it before submitting it. Sydney Pro Resume Writing can also assist you in writing a powerful resume that highlights your strengths as well as your experience.
