How to describe customer service on a Resume
When you are applying for a customer service job, it’s essential to include your knowledge and experience in your resume. A well-written resume can make significant difference in obtaining the job you’ve always wanted. In Sydney Pro Resume Writing, we specialize in resume writing to ensure that you stand out the competition. In this article, we’ll go over tips on how to write about the customer service aspect of your resume.
- Utilize action verbs when you are describing your customer experience make use of action verbs such as "assisted," "resolved," or "responded." These verbs prove that you have actively been involved in your work with customers and have seen results.
- Make sure to include specific job duties and responsibilities. Be precise when you describe your customer service experience. Instead of telling the reader that you "worked in customer service," you should say "managed a team of customer service representatives and handled complaints from customers."
- Give metrics: Include pertinent metrics such as customer satisfaction rates to demonstrate the impact of your work. For instance, "increased customer satisfaction by 15% using efficient methods for problem solving."
- Create a custom resume by tailoring your resume to fit the customer service job you’re applying for. Highlight the skills and experience that are most relevant to the position.
- Get professional assistance and proofread your resume: Proofread your resume before sending it out to ensure the resume is error-free. If you require assistance you can seek help from a professional with Sydney Pro Resume Writing.
Following these steps that you will be able to craft your own customer service resume which effectively showcases your relevant experience and abilities. Keep in mind to adapt your resume to the specific position you’re applying to and make sure you proofread it prior to submitting it. Sydney Pro Resume Writing can also assist in creating a professional resume that displays your capabilities and expertise.
