How to present Customer Service on a resume

Posted by Sydney Pro Resume Writing on 27 Apr 2025

When trying to get a customer service job, it’s important to list your relevant knowledge and experience on your resume. A well-written and professional resume can make the difference in getting the job that you desire. We at Sydney Pro Resume Writing, we specialize in resume writing to aid you in standing out from the crowd. In this article, we’ll provide tips on how to describe the level of customer service in your resume.

  1. Use action verbs in explaining your customer service experience make use of action verbs such as "assisted," "resolved," or "responded." These verbs show that you’ve been actively involved in customer service and are able to show results.
  2. Make sure to include specific job duties and responsibilities. Be clear in describing your customer service experience. Instead of telling the reader that you "worked in customer service," mention that you "managed an entire team of customer service agents and handled complaints from customers."
  3. Incorporate relevant metrics such as customer satisfaction ratings to show your impact. For example, "increased customer satisfaction by 15% using efficient strategies for solving problems."
  4. Create a custom resume by tailoring your resume to the specific job you’re applying for. Highlight the skills and experience that you have that will be most useful for the job.
  5. Check your resume for errors and seek help from a professional Check your resume for errors before you submit it to ensure it’s error-free. If you need help look into professional help through Sydney Pro Resume Writing.

If you follow these advices that you will be able to craft a customer service resume that effectively highlights your relevant experiences and capabilities. Make sure you modify your resume to fit the job you’re applying for , and check it for errors before submitting it. Sydney Pro Resume Writing can also assist you in creating an effective resume that showcases your skills and expertise.

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How to present Customer Service on a resume

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