How to present Customer Service on a resume
When seeking a customer service position, you must be sure to include your knowledge and experience in your resume. A well-written resume will make an enormous difference in getting the job that you desire. At Sydney Pro Resume Writing, we specialize in resume writing to aid you in standing out from your competitors. In this article, we’ll provide tips on how to talk about the quality of service you provide on your resume.
- Use action verbs. When describing your customer service experience using action verbs, like "assisted," "resolved," or "responded." These verbs show how you’ve actively involved in the work of customer service and have seen results.
- Include specific job duties and responsibilities: Be specific when you describe your customer service experience. Instead of telling the reader that you "worked in customer service," say "managed the team of customer service reps and dealt with customer complaints."
- Provide metrics: Include relevant indicators such as satisfaction rates to prove your impact. For example, "increased customer satisfaction by 15% through effective problem-solving techniques."
- Tailor your resume: Tailor your resume to fit the customer service position that you’re applying for. Highlight the abilities and experience that you have that will be most useful for the job.
- Ask for professional help and proofread Make sure you proofread your resume prior to submitting it to ensure that there are no errors. If you require help, consider seeking professional help from Sydney Pro Resume Writing.
With these suggestions by following these guidelines, you can build your own customer service resume which effectively highlights your relevant work experience as well as your skills. Remember to adapt your resume to the specific job you’re applying for and to proofread it before submitting it. Sydney Pro Resume Writing can also assist with the creation of a strong resume that showcases your skills and expertise.
