How to present Customer Service on a Resume

Posted by Sydney Pro Resume Writing on 29 Oct 2024

When applying for a customer service job, it is essential to list your relevant experiences and abilities in your resume. A well-written and professional resume can make a big difference in getting the job you want. We at Sydney Pro Resume Writing, we specialize in offering professional resume writing services to assist you in standing out your competition. In this article, we will discuss tips on how to convey customer service on a resume.

  1. Use action verbs. When talking about your experience with customer service you should use action verbs such as "assisted," "resolved," or "responded." These verbs show how you’ve actively involved in your work with customers and have seen results.
  2. Be specific about your job duties and responsibilities. Be clear in your description of your customer service experience. Instead of declaring that you "worked in customer service," mention that you "managed an entire team of customer service agents and handled customer complaints."
  3. Incorporate relevant measures such as satisfaction ratings to show your effectiveness. For example, "increased customer satisfaction by 15% with effective problem-solving techniques."
  4. Make your resume more tailored: Customize your resume according to the customer service position that you’re applying for. Highlight the abilities and experience that you have that will be most useful for the position.
  5. Get professional assistance and proofread your resume Make sure you proofread your resume prior to sending it out to ensure the resume is error-free. If you require help look into professional help with Sydney Pro Resume Writing.

Following these steps, you can create a customer service resume that effectively highlights your experience and expertise. Remember to modify your resume to fit the position you’re applying to and to proofread it before submitting it. Sydney Pro Resume Writing can also assist you in creating an effective resume that highlights your strengths as well as your experience.

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How to present Customer Service on a resume

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